In January 2017, we launched the new Louisville and Jefferson County Metropolitan Sewer District website, louisvillemsd.org. The new, completely redesigned website serves as the utility’s primary communication gateway to customers as well as suppliers and vendors.
The completely redesigned utility website has a clean, modern design based on MSD’s new branding campaign developed by Bandy Carroll Hellige. The site is built on Drupal 8 featuring a mobile responsive design and streamlined navigation. To meet the goal of providing users with the information they need quickly and easily, customer service has prominent site placement to allow any customer to report a problem, pay my bill and contact us. Other features include a rotating header image for photos or videos, news, events, site-wide alerts, photo and video galleries, and overflow advisory information to let users know about sewer overflow levels.
In addition to the services highlighted above, the following services were also implemented on the new Louisville MSD website:
- Custom infographics
- Google site search integration
- Online forms
- Press releases
- Staff directory
- Quick links