Summary
In an increasingly complex regulatory environment, AT&T is required to comply with many laws and regulations across numerous jurisdictions—ranging from countries and states to individual cities. AT&T relies on its Legislative Tracking, Reporting, and Compliance (LTRAC) application to streamline this complex process.
Net Tango was excited to undertake redesigning and developing a brand new Legislative and Research Tracking system. The new version streamlines business process flows, enhances the user experience, and modernizes legislative tracking and reporting capabilities.
Key Features
- International Workspaces: Enhanced capabilities to manage the surge in international legislation, ensuring global compliance.
- New UI/UX: A complete overhaul of the user interface and user experience to make the system more intuitive and user-friendly.
- Redesigned Workflow: Streamlined process workflows for better efficiency and scalability.
- Advanced Integrations: Integration with document storage, user permissions, legislative APIs, PowerBI for analytics, and Global Login for seamless access.
- Custom Records Information Management (RIM): Tailored RIM solutions to manage compliance records effectively.
- Extensive Data Migration: Robust data migration strategies to ensure seamless transition from LTRAC 1.0 to 2.0.
- Table and Email Template Management: Enhanced management of data tables and email templates for better organization and communication.
- Business Logic Management System: Sophisticated systems to manage complex business rules and logic.
- Custom Alert System: An asynchronous alert system that refreshes every minute, keeping users updated on significant actions and events.
Impact
The implementation of LTRAC required detailed planning and execution, encompassing significant data migration and a complete redesign of business process workflows. The new system enables more efficient tracking, reporting, and review of legislative changes, swiftly identifying affected business units and issuing timely notifications. This updated workflow ensures that AT&T can quickly adapt to new regulations and maintain compliance across all jurisdictions.
Key Benefits
- Improved Efficiency: Streamlined workflows and better integration significantly reduced the time and effort required to manage compliance.
- Enhanced User Experience: A modern UI/UX improved user satisfaction and productivity.
- Scalability: The system is now better equipped to handle the growing volume of international legislative information.
- Real-Time Alerts: Users receive timely updates on significant actions and events, enhancing responsiveness.
- Data-Driven Insights: Integration with PowerBI provides powerful analytics and reporting capabilities, enabling data-driven decision-making.
Results
The transformation from LTRAC 1.0 to LTRAC 2.0 marks a significant leap forward in AT&T’s ability to manage legislative compliance efficiently. By leveraging modern technology and redesigning core processes, AT&T has positioned itself to better navigate the complexities of global regulatory requirements, ensuring sustained compliance and operational excellence.
